Contact information
The owner of this site is:
Stromma Danmark A/S
Toldbodgade 39
DK-1253 Copenhagen K
+45 32 96 3000
VAT: 26915910
Terms & conditions for private boat hire
Read our terms and conditions for private boat hire here.
Complaints
Complaints have to be made during or immediately after completion of the tour. You can reach us at info@stromma.dk
The official tour operator is:
Bus tours: Stromma Danmark A/S, Toldbodgade 39, DK-1253 Copenhagen K - VAT-number DK-26915910
Boat tours: Stromma Danmark A/S, Toldbodgade 39, DK-1253 Copenhagen K - VAT-number DK-26915910
Booking
Unspecified, prepaid tickets with an open departure time shall be valid where space permits and shall be redeemed for tickets at the relevant ticket offices. This does not apply to special tours.
When does the guest's booking become binding?
The booking is binding upon both Stromma Danmark A/S and the guest as soon as Stromma Danmark A/S has confirmed the booking and the guest has paid for the booking.
Confirmation
Stromma Danmark A/S confirms bookings by email to the email address provided.
When should the guest pay?
Online purchase must be paid by credit card upon booking. Other purchases must be paid for no later than the time specified in the confirmation.
Discounts
We offer special ticket prices for children on our Classic Canal Tour, Classic Canal Tour & The Harbour, and on our Hop On-Hop Off buses:
- One child aged 0-5 is free with each paying adult
- Children aged 6-15 pay 50% of the adult price
We offer a special group discount on our Classic Canal Tour and our Hop On-Hop Off buses in Copenhagen:
- Groups of 10 persons or more get a 10% group discount. The discount is automatically added when booking online on our website for 10 persons or more
Multiple discounts cannot be combined.
