Customer Service

Where do I buy my ticket?

When you arrive at your destination, you can buy them onboard all buses or from our street sellers. You can also buy them from our partners in each city (Tourist information centers and partner hotels).

Can I buy my ticket online?

Yes, you can buy tickets for the Norwegian destinations online on this website. The online booking closes one hour before departure. Read more about our booking and cancelation terms under Terms and Conditions.

Can we take the bus at any stop?

Yes, the ticket is valid from all our stops, you can jump on and off as much as you like. The audio system uses GPS in order to play the correct information.

How long is the ticket valid?

In Oslo the ticket is valid for 24 or 48 hours.
In Geiranger, Bergen, Stavanger, and Ålesund the ticket is valid one day.

Is entrance to attractions included?

No, but some museums and attractions will give you discount on the entrance if you show your City Sightseeing ticket. 

Will I see all the best sights?

Yes. The City Sightseeing tours stops at the most interesting places in each city. 

Is there wifi?

Yes, we have free wifi on all our buses and on board our boat M/S Nobel.

How do I recognize your buses?

The City Sightseeing buses are easy to recognize, the name and logo clearly brand all our buses. For your comfort, we are using different kind of buses – some are closed with air conditioner and some have open top roof.

How do I pay my ticket?

You can pay your ticket with cash or VISA or MasterCard. 

How does it work?

The City Sightseeing buses drive a continuous route. Along the route there are stops at various places of interest. You can hop off where you want and return to the same stop to continue your tour.

Which languages are available?

The City Sightseeing commentaries are offered in eight languages: English, German, Spanish, French, Japanese, Italian, Norwegian and Russian. 

Can I bring my wheelchair on the bus?

Yes, the Hop on – Hop off tour buses have a wheelchair ramp and room for a wheelchair with a headphone jack for guidance.

Is the boat accessible with a wheelchair?

No, M/S Nobel has steps in the boat and is not adjusted for impaired mobility.

FAQ OSLO CITY CARD

How long is the card valid for?

You can buy a card for 24 or 48 hours.

Can I buy the card online?

Yes, you can buy it here on the website, just choose 24 or 48 hours.

How do I get the card?

You can collect your card from our sales staff at the cruise terminal or at Karl Johans gate.

What's included?

Most of Oslo’s famous museums and sights are included in the card. You can also take the City Sightseeing buses and the Oslo City Train. Read more here.

How much does the card cost?

It depends on what card you buy, you find the prices here.

How does the card work?

Show your Oslo City Card at the entrance of the museum or sight, the card gives you easy and rapid access. Please note that you can only visit each museum one time with your card.

How can I contact you?

You find all contact information here.