Many of our boats are older vessels, built during the 19th and 20th centuries, which means that accessibility for people with disabilities is limited. Onboard, we provide information about the experience and safety through both visual and audio communication. The physical conditions for wheelchairs or mobility scooters vary between our different boats in Stockholm and Gothenburg.
Historic Vessels – these older vessels have narrow passages, stairs, and level differences, which make it difficult to navigate a wheelchair onboard.
Transport and Sightseeing Boats – some of our sightseeing boats are wheelchair/mobility scooter accessible, and a few boats offer HWC (handicap/wheelchair-accessible) facilities onboard.
Cinderellabåtarna in Stockholm – The main deck of M/S Cinderella II is wheelchair and mobility scooter accessible, subject to available space. The main deck also includes HWC facilities and a cafeteria. Please note that occasionally we may need to use an extra or replacement boat, which may not have the same accessibility features as M/S Cinderella II.
Paddan Boats in Gothenburg – The Paddan boats are accessed via 12 steps down from the quay.
If you require special assistance, please inform our onboard staff about your needs so that we can ensure both your safety and the enjoyment of all passengers.
If you are traveling in a group of 5 or more people, please notify our customer service at least 3 days before departure so that we can provide the best possible service.
For more specific information, please see the FAQ or the details under each tour/boat, or contact our customer service.