Copenhagen Canal Tour

We cannot guarantee that all our boats will be covered, we do our best to adjust the type of boat according to the weather conditions. Should it rain while you are on one of our open boats, we offer all our guests a complimentary poncho to keep dry. During the colder months, we exclusively sail with boats that are both covered and heated, ensuring your comfort and warmth.

Dogs weighing up to 5 kg are welcome on our boats, as long as they are small enough to fit in a bag, friendly, and used to being around people.

Service dogs are always welcome aboard, no matter the size.

Due to limited space on the boats it is not possible to bring your stroller, pram, or buggy on the boat. You are welcome to park it at our departure points at Ved Stranden and Nyhavn, however this is at your own risk and we highly recommend that you bring a lock.

Unfortunately, our boats can't accommodate non-foldable wheelchairs due to the layout of the boats. Wheelchair users with foldable models who can board and sit in regular seats may be permitted, subject to the captain's discretion based on space availability. We regret any inconvenience and appreciate your understanding.

No, there are no stops along the way, the tour starts and ends at the same location.

Adult ticket prices apply from the age of 16 and above.

For information on specific delays or cancellations, please visit our ticket offices at Nyhavn or Ved Stranden, or contact our Customer Service at tel: +45 3296 3000.

Lost items can be recovered at our ticket office at Ved Stranden, or you can fill out our Lost & Found form

Our fleet includes open boats, which can accommodate up to 168 passengers, and covered boats with a capacity of up to 150 passengers, 104 of whom can be seated under the roof.

Life vests available on all our boats and in the unlikely event of an emergency, our trained staff will provide everyone with a life vest. For more information please see safety on board.

We recommend you booking your tickets in advance to secure a spot on the tour that best fits your schedule. This is particularly important during the spring and summer months, when our departures tend to sell out quickly.

No, the HT tickets and cards can only be used on the yellow harbor buses.

Tickets cannot be purchased directly on the boat. To join us on a canal tour, please buy your tickets online, at our ticket houses, or from one of our street sellers.

Yes, you can pay with a credit card online, in our Ticket Houses, with our street sellers and on board our buses.

We accept the following currencies in notes only: Euros and American Dollars.
Please note, change will be given be in Danish kroner.

To obtain a receipt, please note that we issue tickets that also serve as receipts. Your ticket will be checked upon boarding, and you're welcome to keep it afterward for your records. Be aware that the majority of our tours are VAT exempt.

Smoking and vaping are not permitted on board or near the boat for safety reasons and out of consideration for other guests.

Feel free to bring your own drinks on board. However, we kindly ask that you take any bottles or cans with you upon departure.

Our boats do not have toilet facilities. However, public toilets are available close to our ticket houses at both Nyhavn, Ved Stranden, and at Ofelia Plads. Please feel free to ask our staff for directions.

We offer a special discount for Danish schools, kindergartens, and youth clubs on our canal tours. Additionally, international school with groups of 10 or more persons qualify for a 10% group discount.

Our authorization restricts our operations to the boundaries of Copenhagen harbor. Consequently, we are unable to offer tours to Middelgrundsfortet and Flakfortet.