As a precaution to limit the spread of the corona virus (COVID-19), we have decided to not operate any of our activities to at least April 30th.
Stromma Netherlands will, of course, take all necessary precautions to keep both our employees and guests safe according to the instructions of the National Institute for Health and Environment.
Cruises, buses, tours and excursions
All our cruises, bus rides, tours and excursions are canceled until further notice and can be rescheduled via email@example.com.
Your tickets for the Hop On – Hop Off products, 100 Highlights cruise and the pedal boat can be used at any other day for a year after purchase and don't need rescheduling.
All shops are closed until further notion.
Please be aware of the fact that there will be no access to museums and sights that are included in the Amsterdam Pass.
The Amsterdam Pass remains valid for up to 12 months after purchase.
Contact firstname.lastname@example.org with your questions regarding the Amsterdam Pass.
Rescheduling your cruise, bus ride, tour or excursion
We understand if you want to reschedule your booking.
Bookings made at stromma.com or ticket shop
We do not charge you anything for your rescheduling. Please contact email@example.com to reschedule your cruise.
Bookings made through third parties
If you booked your tickets through a third party, like a tour operator, please contact the touroperator. Their conditions apply on your booking.
In case you made a group booking at Stromma (and not through a third party), please contact firstname.lastname@example.org.
Hygiene on board
We always entirely clean and desinfct our shops, boats and busses. This means the seats, toilets, arm rests, handles, light switches, etc. are completely cleaned before we welcome you aboard. The earbuds we hand out for our guided audio tour are being used only once.
We are doing our outmost best to keep this page up-to-date so you’ll have the most recent information regarding your Stromma product. Yet, we recommend you to always follow the safety procedures as stated by the: