Groups 1-9 persons
Stromma Finland will retain 100% of the value of the booking when a product ordered is cancelled less than 24 hours before the departure time (Panorama Sightseeing, Living & Design, Beautiful Canal Route, Hop on Hop off, Old Wooden Town of Porvoo and Finnish Lakes and Forests).
Stromma Finland will retain 100% of the value of the booking when Midsummer Cruise is cancelled 0-7 days before the departure.
The entire sum will be refunded if the booking is cancelled according to the cancellation policy.
Groups over 9 persons
Stromma Finland will retain 100% of the value of the booking when a product ordered is cancelled less than 72 hours before the departure time (Panorama Sightseeing, Living & Design, Beautiful Canal Route, Hop on Hop off, Old Wooden Town of Porvoo and Finnish Lakes and Forests).
Stromma Finland will retain 50% of the value of the booking when a product ordered is cancelled 3-6 days before the departure time (Panorama Sightseeing, Living & Design, Beautiful Canal Route, Hop on Hop off, Old Wooden Town of Porvoo and Finnish Lakes and Forests).
Stromma Finland will retain 100% of the value of the booking when Midsummer Cruise is cancelled 0-14 days before the departure.
The entire sum will be refunded if the booking is cancelled according to the cancellation policy.
How to make cancellation?
The cancellation can be made either verbally or in writing. All cancellations shall be notified by phone +358 9 2288 1600 or by email sales@stromma.fi, Monday through Friday by 16:00. Cancellations cannot be accepted outside the office hours and on public holidays.
Please find full terms and conditions here >>