At our sales points and on our buses and boats, we accept cash (euros), credit cards (VISA and MasterCard), Finnish debit cards and contactless payments.
Online payments can be done with VISA, MasterCard, MobilePay and by Trustly (multi merchant solution for direct bank payments). Supported banks in Trustly are Aktia, Handelsbanken, Nordea, Oma Säästöpankki, OP, POP Pankki, S-Pankki, Säästöpankki and Ålandsbanken.
Online payment security
All payment methods used in the online shop are fully protected and safe to use. Payments are transferred online using the SSL (Security Sockets Layer) security technology. All personal information in the online shop is kept confidential. Any credit card information or other payment information will not be saved in the system of the online shop, but they are solely transferred between the client and the payment provider.
Paying by credit card
When your order has been placed, your card will be authorized and payment will be taken. You will receive an email confirming that your order has been successful. Please remember that even if a payment is not authorized, some card issuers may still reserve the money, meaning you will not be able to access that amount of money for a short while.
Card-payment with 3D Secure
From the 2021 online card payments are being made more secured due to a new EU directive. This means you might be asked to authenticate your payment through 3D Secure (also named Verified by VISA or MasterCard Secure depending on your card). This process is owned by your bank and if you experience any issues authenticating your payment, please reach out to your bank.
Paying by MobilePay
Choose the payment method MobilePay and enter the mobile phone number connected to the MobilePay application. Accept the payment in the MobilePay application. The payment is charged to the card the customer linked to the MobilePay application.